Refund Policy

Last updated: September 7, 2026

Astra Money Lab is a digital product delivered electronically after payment. Because purchasers receive immediate access to downloadable files, refund requests are reviewed according to the circumstances described below.

When to contact us

If the files are materially different from what is described on the sales page, are corrupted or cannot be accessed after reasonable troubleshooting, contact the support address shown on your Payhip receipt. We will first attempt to correct the delivery or file issue.

Duplicate purchases

If the same customer accidentally purchases the same product more than once, contact us with the relevant order information so the duplicate transaction can be reviewed.

Change of mind and earnings

We do not guarantee income or business results. A lack of earnings, lack of time to implement the material or a change of mind does not by itself mean the digital files were defective or misdescribed.

Payment disputes

Please contact support before opening a payment dispute so we have an opportunity to investigate delivery or billing issues. Payment processing and transaction records are handled through Payhip and the connected payment processor.

Updates

We may update this policy as the product, payment processor or applicable requirements change. The version displayed on this page applies from its stated update date.